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Indevtech Incorporated ("Indevtech," "we," "us") operates an SMS and automated voice notification program for internal operational alerting. The program delivers time-sensitive alerts to Indevtech employees and contractors who have voluntarily enrolled. Messages are never sent to consumers or to the general public.
This program is not used for marketing or promotional messaging.
The Internal Operational Alerting program sends SMS messages and automated voice calls to on-call Indevtech personnel when a monitored system, ticket, or incident requires immediate attention. These terms govern that program only. Any future Indevtech messaging program will be governed by its own separate terms.
Participation is limited to Indevtech employees and contractors, and is entirely voluntary. Enrollment is not a condition of employment, compensation, assignment, or any Indevtech service. Anyone who declines to enroll continues to receive all operational notifications by phone call and email.
There is no public opt-in and no opt-in keyword. Consent is collected only on a written consent form signed by the individual, who provides their own mobile number. The form contains the following language:
"I voluntarily agree to receive operational and emergency SMS alerts from Indevtech Incorporated at the mobile number I provide. I understand this is optional and is not required for my employment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."
A copy of the consent form is available at the voluntary SMS consent form (PDF).
Messages sent through this program are operational and may include:
Message frequency varies. Messages are triggered by operational events rather than a fixed schedule. Recipients may receive no messages for extended periods and multiple messages during an active incident.
Message and data rates may apply. Indevtech does not charge for participation in this program. Any charges are determined by your mobile carrier and your plan. Contact your carrier for details about your messaging plan.
Reply STOP to any message to stop receiving SMS messages at that number. You will receive a single confirmation message, after which no further messages will be sent to that number.
To resume messages, reply START.
Consent may be withdrawn at any time, and opting out has no effect on employment, compensation, or duties. Anyone who opts out continues to receive operational notifications by phone call and email.
Reply HELP to any message for assistance, or contact Indevtech at the details in Section 12.
This program is supported by major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by network conditions, device status, or carrier filtering.
SMS is not a secure channel. Messages are not encrypted end to end and may be readable by carriers or by anyone with access to the receiving device.
Recipients must not reply to program messages with confidential client information, credentials, access codes, or other sensitive data. Alert content is limited to the minimum information needed to identify and respond to an incident.
Information collected through this program is handled in accordance with our SMS Privacy Policy and our Privacy Policy.
Indevtech does not sell or share mobile information with third parties or affiliates for marketing or promotional purposes.
We may modify or discontinue this program, or update these terms, at any time. Material changes will be posted here with a revised date.