From The Bishop Street Letter
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Essays on technology, the long view, and what twenty-five years in this work has taught us
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Indevtech has supported Hawaii's professional-services firms for over two decades — HR consultancies, recruiting and staffing firms, management consultants, financial advisors. Firms with nothing on a shelf: just people, judgment, and follow-through. When reliability is the brand, the technology behind it can't be an afterthought.
Workshops, board presentations, interviews, facilitated sessions — when your technology fails, it fails in front of the people who pay you. A dead conference room or a call that won't connect isn't an IT ticket; it's a brand moment. We build and watch the systems your client work runs on, so the meeting starts when you said it would.
Compensation studies, HR investigations, candidate files, financial plans, strategy decks — your systems hold confidential information about your clients' people and businesses. A breach at your firm becomes an incident at theirs. We build the security and access controls that keep privileged client material privileged.
A fifteen-person consultancy can't spare a headcount for technology — so the managing partner becomes the help desk, at the most expensive hourly rate in the building. We take the whole job off your plate: every user, every device, every vendor, one number to call.
Client sites, home offices, neighbor-island engagements, mainland travel. Your team works everywhere, and every laptop carries client data. We secure identity, devices, and access so your consultants can work from anywhere — without a client's confidential files being one lost laptop away from a very bad phone call.
TechFuel is our all-inclusive monthly retainer — a model a professional-services firm already understands. No hourly billing. No scope debates. No surprise invoices at month end.
Your team calls one number for every technology problem. A Technology Concierge who lives on Oahu and knows your firm picks up — and owns it to resolution, vendors included.
24/7 monitoring with a Security Operations Center behind it, managed detection and response, and documented controls — so when a client's vendor security questionnaire lands before the engagement starts, you pass it instead of scrambling.
Every partner firm gets a virtual CIO and a quarterly Technology Success Review — a technology roadmap that scales with your headcount and engagement load, so growth never outruns the systems underneath it.
No — that's our center of gravity. Indevtech is built for Hawaii's professional firms from about 10 to 80 people: big enough that technology matters, not big enough to justify an internal IT department. That's exactly the gap TechFuel fills.
Yes. We secure identity, devices, and access so your consultants work safely from anywhere — the office on Bishop Street, a client's conference room, or a kitchen table on Maui — with the same protection and the same one number to call.
Yes — and this is where firms feel the difference. We maintain the controls and the documentation behind them, and we help you answer vendor security and due-diligence questionnaires so procurement reviews don't stall your engagement.
Yes. We support the practice systems Hawaii firms actually run — HRIS, applicant tracking, CRM, payroll, document management — and when an issue belongs to the software vendor, we own the vendor call so your team doesn't sit on hold.
TechFuel is a flat monthly retainer covering your entire environment — unlimited support, security, monitoring, and a virtual CIO. No hourly billing, no surprise invoices. We scope it in a conversation, not a form.
A twenty-minute conversation — no pitch deck, no pressure. We'll listen to how you run and tell you honestly whether we're a fit.
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