From The Bishop Street Letter
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Essays on technology, the long view, and what twenty-five years in this work has taught us
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Indevtech has supported Hawaii's accounting firms for over two decades — the deadline weeks, the sensitive financial data, the seasonal staffing swings, the regulator expectations. We know what March feels like, and we build your technology to survive it.
E-file cutoffs, extension deadlines, and clients who deliver their documents at the last possible hour. When a system fails during deadline week, "we'll get to it" is the wrong answer. Our response model is built around your calendar — the weeks when downtime costs the most are the weeks we watch closest.
The FTC Safeguards Rule applies to tax preparers and CPA firms, and IRS Publication 4557 expects a Written Information Security Plan. We build and maintain the controls behind the WISP — encryption, access management, monitoring, incident response — so your compliance posture is real, not a binder on a shelf.
Tax software, hosting environments, client portals, QuickBooks in every flavor, document management. When something in that chain misbehaves during a deadline week, we own it — including the vendor calls. Your preparers prepare; they don't sit on hold with a hosting provider.
Every busy season means onboarding preparers fast — accounts, access, security training — and offboarding them just as cleanly when it ends. Sloppy provisioning is how client financial data leaks. We make the seasonal swing routine instead of risky.
TechFuel is our all-inclusive monthly retainer — a model your firm already understands. No hourly billing. No scope debates. No surprise invoices at month end.
Your team calls one number for every technology problem. A Technology Concierge who lives on Oahu and knows your firm picks up — and owns it to resolution, vendors included.
24/7 monitoring with a Security Operations Center behind it, managed detection and response, and controls mapped to IRS Pub 4557 and your WISP — compliance you can show, not just claim.
Every partner firm gets a virtual CIO and a quarterly Technology Success Review — timed around your season, not ours. Upgrades happen in May, not March.
Yes. We build and maintain the technical controls a Written Information Security Plan requires — encryption, access management, monitoring, incident response — and we keep the documentation current so an inquiry doesn't become a scramble.
Yes. We support the tax, hosting, portal, and accounting systems Hawaii firms actually run — and when an issue belongs to the software or hosting vendor, we own the vendor call so your staff doesn't have to.
You reach a Technology Concierge who lives on Oahu, knows your firm, and stays on it until it's resolved. Our coverage model is built around your filing calendar — including after-hours support when the deadline demands it.
Yes. Seasonal preparer onboarding and offboarding — accounts, access, security awareness — is a routine we run with you every year, so provisioning is fast and deprovisioning is clean.
TechFuel is a flat monthly retainer covering your entire environment — unlimited support, security, monitoring, and a virtual CIO. No hourly billing, no surprise invoices. We scope it in a conversation, not a form.
A twenty-minute conversation — no pitch deck, no pressure. We'll listen to how you run and tell you honestly whether we're a fit.
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