From The Bishop Street Letter
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Essays on technology, the long view, and what twenty-five years in this work has taught us
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Kara came to IT by way of the University of Hawaii's IT Services, and what made the work stick wasn't the technology. It was the people. She's drawn to the human side of the job — sitting with someone through a problem, solving it together, and the steady reminder that nobody has all the answers. Knowing enough to help, while still facing problems that sharpen you: that's the balance she's after, and it's a pretty good description of the intern job done right.
Outside the office, she works part-time as a ramp service agent for United Airlines — a job she took on deliberately, to prove to herself she could handle both the physical and the mental hardship. The ramp is fast-paced, demanding, and unforgiving of small mistakes. She brings that same focus back to her desk.
She's also a maker. Crochet is the craft she keeps returning to — it taught her patience and the value of starting over. In the kitchen, she's happiest cooking for other people, a love passed down from her mother and grandmother, whose home-cooked meals turned everyday moments into the family's most cherished ones.