From The Bishop Street Letter
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Essays on technology, the long view, and what twenty-five years in this work has taught us
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TechFuel is Indevtech's all-inclusive managed technology service for Hawaii's professional firms. Four pillars. One flat monthly rate. No hourly billing, no surprise invoices, no nickel-and-diming.
Not every firm needs every layer. These are scoped and priced individually based on what your environment actually requires — so you don't pay for backup you don't have data for, or device management for devices you don't own.
Independent third-party backup of mailboxes, OneDrive, SharePoint, and Teams. Daily snapshots, point-in-time restore, longer retention than Microsoft offers natively. The piece Microsoft's SLA explicitly doesn't cover.
Full image-based backups for on-premises or hosted servers. Local virtualization for fast recovery, cloud failover for site-level events. Scoped to firms still running physical or hosted server infrastructure.
Centralized management for iOS, macOS, Android, and Windows devices. Configuration profiles, app deployment, remote lock and wipe, compliance enforcement. Often a year-two conversation once the foundation is settled.
TechFuel is built around a deliberately narrow set of services we do at a high standard. Some things sit outside that — by design. Knowing what we don't do is as important as knowing what we do.
Office moves, new-location buildouts, infrastructure overhauls, platform migrations — quoted separately as professional services. We're transparent about what's project work vs. ongoing service so the line is never blurry mid-engagement.
We recommend, specify, and configure — you purchase directly from the vendor. No markup, no vendor lock-in, no incentive misalignment.
We're not a development shop. If your firm needs custom-built software, we'll help you scope and select a partner, but we don't write production application code.
CMMC, HITRUST, SOC 2, and similar certification engagements are deep, specialized work and a separate workstream. If your firm needs this, we'll help you find the right partner — and the security foundation we build inside TechFuel makes their job easier.
TechFuel is priced on an All-In Seat Price model — a single flat monthly rate, scaled to the size and shape of your environment. We don't sell tiered service levels that quietly steer you toward the gold-package upsell. There is one TechFuel. You either get it or you don't.
A twenty-minute conversation. No pitch deck. Erin will call you back within one business day.