Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

Downtime is something that no business wants to imagine, but it’s something that is practically inevitable if you don’t prepare for it. You’ll be forced to wonder how long it will take to get back in business, but how this problem occurred is also important to discuss. Understanding how IT downtime occurs within your organization is the first step toward making sure that it can’t happen again.

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In the interest of communicating how critical proper business cybersecurity is to manage, we’ve decided to take a different approach and put forth a scenario in the form of a daytime soap. As such, please feel free to read this post with dramatic music playing in the background and all dialogue imagined with elevated intensity. In the town of Oak Falls, life seems peaceful… but under the surface, tension persists. Secrets run amok, and with so much information to take in, everyone has to worry about the Strength of Our Passwords.

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Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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