Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

Downtime is something that no business wants to imagine, but it’s something that is practically inevitable if you don’t prepare for it. You’ll be forced to wonder how long it will take to get back in business, but how this problem occurred is also important to discuss. Understanding how IT downtime occurs within your organization is the first step toward making sure that it can’t happen again.

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Tip of the Week: 3 Ways to Be Productive When Your Internet Connection Fails

b2ap3_thumbnail_no_internet_400.jpgModern businesses are reliant on certain parts of their infrastructure to keep operations functioning. For example, if your building’s electricity were to go down, what would you do? What about if you lost Internet access? Would your business be able to keep your employees busy, or would the downtime experienced be enough to cause panic?

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Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

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Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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